Our Promise

POLICY

POLICY

Please read this page carefully for your shopping.

PAYMENT POLICY

We accept Paypal and credit card.

100% QUALITY TEST

At overclockmonitor.com, our goal is to provide the highest level of product quality to ensure customer satisfaction, which is why we take quality test very seriously. All of Product listed has been thoroughly tested and exceeded the manufacture’s highest quality expectations.

100% GENUINE BRAND PODUCT

We believe that honesty is a most important to earn customer’s trust and fulfill purchase satisfaction. To ensure customer’s experience as an authorized retailer, we ensure that our entire item is 100% genuine product.

SHIPPING POLICY

Thank you for purchasing our product. All orders placed in Overclock Monitor will be acknowledged within 2 business days of purchase.
* Expected delivery may take upon 5~7 business days otherwise, feel free to contact us for the issue.

RETURN POLICY

Changed your mind after purchase?
We’ve got you covered.
Any Items can be returned within 14 days of purchase. The item must be unused, unopened, and in the same condition that you received it to be eligible for a return. Make sure to pack it properly so the item won't be damaged. Damaged item received in our facility is not eligible for full refund.
Once it’s ready for send, please send it to our facility.


18655 Bishop Ave Carson
CA 90746


Once we received the return, we will process refund.


In case of Damage upon Arrival, Item can be returned within 14 days of purchase. Be sure to have every accessories in its Original Condition, Placed in Its Original box. A Missing Parts fee of 15% will be charged depends on options. Please contact us directly to our email address immediately to talk through your options.

*Period of return will be calculated on from the date of purchased and the date of carrier service claimed delivered back to facility.

MONEY BACK GUARANTEE

resolve issues for the purchased products, but sometimes it doesn’t meet up fullest satisfaction. In case such as these, return your product to our facility and we will process a refund for your purchased price within 30 days of purchased date, Freight charges are not refundable.

For damaged product, our specialist will investigate the issue and then process next step for refund. This process will take upon 5~7 business days for quality purpose Please note that investigation period is included in 30 days money back guarantee.

PROVIDE TRACKING NUMBER

At Overclock Monitor, we strive for customers to experience safety product arrival, which is why we always will provide Tracking number once the shipment has been sent.
This Process may take up to 7 business days (Excluding Holidays) upon order requested.