Q How much time does it take on shipping?
Usually, it takes about 2~5 dyas excluding weekends and holiyas. (As of US/express)
Q Do you provide tracking number?
Please note that these delivery times are averages. It can differ depending on your location.
During Korean holidays, the delivery time may take a little longer than usual.
Yes, we provide tracking number.
Q What if I have an issue?
In case of airmail, eBay upload tracking information 1~2days after the purchase.
Contact us and send us message only through eBay message at first.
Q Return & Refund
All of our e-mail is only used for outgoing.
We do not respon to e-mail.
Please refer to following notice before ou require return process.
- Every return can only be processed after the issue is discussed with us.
- Most of the warranty is guaranteed for 1 year, but it provided under consultation with the manufacturer.
- Returning simply for a refund is available with the box and the item in original state an the box is unopened.
However, original shipping fee will be deducted.
- Return item must be in its original box and include all of the original accessories.
Fees will be applied for missing items such as adapter, original box, harnesses and etc.
- Returning process will be done according to our return policy and buyer's cooperation is very crucial.
(After confirming return, each process will be communicated via eBay message.)
- Returning process and duration may differ depending on the carrier company.
- For items that require installation, return after installation and refund of installation.